Ashton Plumbing Heating and Air Conditioning Customer Reviews & Testimonials
Check out our most recent reviews, and then call us for service!
Hired Ashton to install 2 new furnaces in my house. The negatives: 1) This is not my complaint, as I understand that this happens, but the job took much longer (days) than originally planned. My grievance is in that there was no clarity given to me as ...to when it would be completed, very poor communication from Ashton itself - I was made to waste my time calling & emailing them multiple times to keep enquiring about when the job would be completed, only to be ignored & then needing to spend more of my time following up again. Not impressed by this. 2) The crew that came on day 1 ran the exhaust piping on the exterior of the house in an incredibly ugly & avoidable way. They did so without even consulting with me prior, even though I had taken the day off work to be home all day throughout the installation for exactly this reason. Obviously, issues can arise during an installation, so why not consult with the customer as to what is being done to their house to avoid causing unnecessary problems? Especially, when the customer is right there in the next room. The positives: 1) Shai (estimator) endeavoured to answer all of my questions clearly & promptly, prior to the start of the job. I received very good communication from Shai. 2) Eugene (furnace installation technician) did a superb job overall, and was fantastic at communicating well throughout the entire job during the several days he worked at my house. He also took the initiative to re-route the hideous exterior exhaust-piping done by the crew prior to him, and did so very well & to my satisfaction, and contrary to the crew prior, he rightly did so with actually seeking my input with what was being done to my house before proceeding. Very pleased with Eugene's work ethic, professionalism & overall demeanour. A+ technician.Read More...
Just got a quote and waiting for strata approval
Really professional company. From the initial interaction with the office right to the engineer that came. Highly knowledgeable and professional. I am so pleased with the work and the high degree of professionalism that I will not hesitate to recommend ...them to my friends and family. Oh, and the charge was very reasonable too.Read More...
Very impressed with Ashtons sense of urgency for a blocked sewer line.Danny was outstanding,great customer experience with his findings and recommendations that we reviewed with our Strata to commence main line cleaning.Thankyou Danny for your ...professionalism and shared experiences, was great to meet you, hope we see you on the next cleaning phase!! Thankyou!!Read More...
The work was done at my mom's condo and the technicians Del and Jerry were very courteous and professional.
Johnny Bingham analyzed the problem well and quickly and competently solved it. We had a plugged drain in the laundry room that kept recurring, but it had to be carefully unplugged from the septic tank side. He skillfully did it without damaging other ...parts of the plumbing system. He came prepared with the right equipment too. I had other plumbers here who were unable to do it or did an incomplete job. He was also careful to clean up and put everything in order at the end and explain to us what we need to do to prevent this from happening again. I would definitely refer him to anyone who has plumbing issues.Read More...
Wife says Del did a great job. Thorough, set clear expectations, friendly, and also checked if anything else he could do while there. Problem was fixed timely. Thanks for doing a grat job Del!
